Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution.

Our platform integrates effortlessly with ERP systems or supports CSV uploads to ensure smooth access to data on unpaid invoices. Using AI-driven agents, we engage with debtors across multiple channels, including SMS, email, phone calls, and more. For cases where payment arrangements are unsuccessful, we facilitate escalation to legal proceedings through trusted partnerships with law firms.

As a fast-growing startup that has already made an impact within just a few months in the market, we are building a talented team to scale our operations and drive our vision forward. Join us in redefining debt recovery with innovation and empathy.

Type: Full-time, Hybrid in Barcelona

💼 About the Role

As a AI Solutions Engineer at Murphy, your mission is to be the trusted partner for our most strategic clients, responsible for ensuring their technical success and unlocking the full value of our product.

This role blends technical depth with strong client management: you'll work closely with engineering, product, and operations to deliver robust solutions while maintaining a clear understanding of each client's goals. You will own the post-sales relationship, from onboarding to technical execution and ongoing optimization.

Your ability to solve problems, communicate clearly, and move fast will have a direct impact on client satisfaction, retention, and revenue growth.

📝 Responsibilities

Client Success and Technical Ownership

• Own the technical relationship with enterprise clients from onboarding through renewal
• Translate business goals into actionable technical plans, integrations, and solutions
• Drive implementation success, ensuring smooth deployment and optimal configuration
• Act as the client’s advocate internally, ensuring their voice is heard in product decisions

Technical Problem Solving and Support

• Triage and resolve complex technical issues by collaborating with internal teams
• Analyze client workflows, usage, and data to proactively identify improvement areas
• Develop and maintain technical documentation and solution designs tailored to each client

Cross-functional Project Management

• Coordinate closely with product, engineering, and operations to deliver on client commitments
• Track and communicate progress across technical initiatives and integrations
• Ensure execution is fast, aligned with client goals, and technically sound

Growth and Retention

• Identify upsell and expansion opportunities
• Collaborate with the GTM team to drive growth within accounts
  

📚 Requirements

• Engineering or data background
• Proven ability to solve problems under pressure and execute quickly
• Excellent coordination and project management skills
• Autonomous and proactive, with a strong sense of ownership
• Curious and technically inclined, able to understand and explain how the product works
• Fluent English, both written and spoken
• Comfortable working in high-growth, evolving environments
• Bonus if you have experience in AI, fintech, or debt recovery
  

🤝 What we offer

💰 Salary: €40.000 – €60.000 gross/year

📈 Stock options: Because we all build Murphy together – you'll own a piece of what we’re creating.

🧩 Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up.

📚 Learning: Continuous development through trainings, knowledge-sharing, and exposure to other top-tier startups in our ecosystem.

🍱 Healthy meals: No more boring tupperware – enjoy daily meals with Nora Foods. We cover 50% of each order!

🚴‍♂️ Ride into work: Forget traffic jams – hop on your Panot e-bike and cruise to the office! We cover 50% of your subscription.

🛜 Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in Poblenou, surrounded by a thriving tech scene, and 2 days of remote work. But if there’s one thing that defines us, it’s flexibility: we trust you to organize your time and space in the way that helps you do your best work.

📚 Our Process

We believe that hiring is a two-way street: while we get to know you, you also deserve the chance to understand who we are, how we work, and what makes Murphy AI special. Here’s what you can expect:

1️⃣ First Interview – Getting to Know You
A conversation with a future teammate who’s excited to find a new colleague. We’ll talk about your story, what drives you, and what you’re looking for next—no trick questions, just a genuine exchange.

2️⃣ Second Interview – Deep Dive
You’ll meet the Hiring Manager and potentially another team member. This is a more technical discussion where we explore your skills in detail, walk through real scenarios, and answer any questions you might have about the role.

3️⃣ Tech Assessment or Business Case
A practical exercise to see how you approach challenges similar to those you’d tackle at Murphy. You’ll have time to reflect and showcase your thinking—no rush, no surprises.

4️⃣ Coffee at the Office with the Founders
Finally, you’ll join us in our Barcelona office for a relaxed coffee with the founders and the Hiring Manager. It’s the perfect opportunity to experience our culture firsthand and meet more of the team who could soon be your colleagues.

👉 To learn more about how we hire and what to expect at every step, feel free to explore our Hiring Guide! 

👉 We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.